Frequently Asked Questions
We pride ourselves on making your furniture hire experience smooth and stress-free, from start to finish.
On this page you’ll find answers to some of the most-asked questions about our services. If you don’t find the information you’re looking for here, our friendly office teams are available weekdays from 9am to 5pm to answer any additional questions you may have.
Yes, we have a minimum order policy on all orders to qualify for delivery and collection by our teams. Minimum orders vary by distance so please get in touch and we will be happy to advise. Orders below the minimum order can still be collected by yourselves or by a courier who we would be happy to recommend.
* Minimum orders exclude VAT and any delivery and service charges.
We have offices in Southwest England and Scotland. We deliver across the UK and quote for transport from our closest office to your venue. Each delivery is calculated individually, simply provide us with your event location and timings, and we will provide a quote based on your specific requirements.
Standard deliveries and collections are based on two crew, who are allocated a maximum of two hours onsite.
Transport costs are based on ground-floor deliveries and collections between the hours of 8am to 6pm. Additional fees may apply for items that require placement upstairs or over long distances on foot and for requests to be onsite outside of the standard times above. Please chat to us if you have any access or delivery concerns.